Job openings for i3 support in bangalore hyderabad

Sailpoint Support-l3
Bangalore, Hyderabad



SailPoint Support-L3

Requirement:

Relevant Exp in L3 Support: 4 + Years – 8 + years
Location: Hyderabad/ Bangalore/ Remote

Note: This would be a technical L3 level support role to support US hours. The shift timing would be 6:30 p.m. to 3:30 a.m. for this role.

JD for Role:
Experience in SailPoint IdentityIQ (~4 years)
Experience in Identity and Access Management operation, support activities, and client interaction
Familiar with SailPoint identity life cycle workflows, access governance, access certification, access request process, different tasks, application support, and deployment process
Experience in reading and analyzing SailPoint code to identify code level defect
Experience in defect fixing (code fixing for the identified defect)
Experience with Linux commands, JVM configuration, basic database queries, etc.,
Experience in basic incident troubleshooting, monitoring, familiarity with the basic operational tasks (managing Service Level Agreements (SLAs) around high priority Production incidents)
Good verbal and written communication skills
More technical code analysis / Defect fixing experience
Experience
4 - 8 Years

Salary
8 Lac 50 Thousand To 22 Lac 50 Thousand P.A.

Industry
IT Software - Application Programming / Maintenance

Qualification
Other Bachelor Degree

Key Skills
US Support Linux command JVM Configuration L3 Support

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