| crmahesh@titans.co.in |
| +91-9986470009 |
Bangalore, Hyderabad
Sailpoint Support-l3
Bangalore, Hyderabad
SailPoint Support-L3
Requirement:
Relevant Exp in L3 Support: 4 + Years – 8 + years
Location: Hyderabad/ Bangalore/ Remote
Note: This would be a technical L3 level support role to support US hours. The shift timing would be 6:30 p.m. to 3:30 a.m. for this role.
JD for Role:
Experience in SailPoint IdentityIQ (~4 years)
Experience in Identity and Access Management operation, support activities, and client interaction
Familiar with SailPoint identity life cycle workflows, access governance, access certification, access request process, different tasks, application support, and deployment process
Experience in reading and analyzing SailPoint code to identify code level defect
Experience in defect fixing (code fixing for the identified defect)
Experience with Linux commands, JVM configuration, basic database queries, etc.,
Experience in basic incident troubleshooting, monitoring, familiarity with the basic operational tasks (managing Service Level Agreements (SLAs) around high priority Production incidents)
Good verbal and written communication skills
More technical code analysis / Defect fixing experience
Experience
4 - 8 Years
Salary
8 Lac 50 Thousand To 22 Lac 50 Thousand P.A.
Industry
IT Software - Application Programming / Maintenance
Qualification
Other Bachelor Degree
Key Skills
US Support Linux command JVM Configuration L3 Support
| Experience | 4 - 8 Years |
| Salary | 8 Lac 50 Thousand To 10 Lac P.A. |
| Industry | IT Hardware / Technical Support / Telecom Engineering |
| Qualification | Other Bachelor Degree |
| Key Skills | US Support Linux command JVM Configuration L3 Support Networking |
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