919986470009 919986470009
Titan Consultancy
Ping Directory

Bangalore, Hyderabad



Ping Directory

Work you will do
The key responsibilities:
• Subject matter expert on Ping Directory and other Directory technologies with focus on
problem solving
• Support multi-domain environment which may include hybrid setups like Active Directory and
Azure AD.
• Troubleshoot technical issues and support incident management as per applicable SLA, provide
root cause analysis and support problem management.
• Lead major incident troubleshooting session through effectively coordination with other teams
and restore service operations at the earliest.
• Solve technically complex, strategic cases by appropriately engaging other business teams as
needed.
• Serve as a technical lead and assist team members as needed
• Proactively monitor critical patch releases as published by vendors and plan, install and test at
earliest
• Plan major and minor version upgrades considering the effectiveness and risks in the to-be
version.
• Monitor existing alerts and perform routine health check of services. Strengthen monitoring
proactively as and when gaps are identified.
• Lead Change management through documentation, planning, deploying and support post-
change validations.
• Identify improvement opportunities and lead them through architecture, build, deployment
and bring in operating efficiency.
• Ability to make SOX/audit-related assessments, document changes, deploy feasible changes.
• Monitor service mailbox and support end user queries
• Support IT Risk or audit teams with reports, evidence, and process walkthroughs
• Document and update Standard Operating Procedures (SOP) and operational runbooks
Below are the deliverables expected from the candidate to provide services to clients through following
key areas of IAM:
 LDAP Directory services
 User provisioning
 Privilege Identity Management
 Access certification
 Access management and federation
 Entitlements management
 Role management
 Strategy and road map for Identity & Access Management

Experience 6 - 10 Years
Salary 10 Lac To 17 Lac P.A.
Industry IT Software - Network Administration, Security
Qualification Other Bachelor Degree
Key Skills Ping Directory LDAP Directory services User Provisioning Privilege Identity Management Access certification Access management and federation Entitlements management Strategy and road map for Identity & Access Management Strong authentication

About Company

Contact Person Mr. Mahesh
Address Bangalore
Mobile 9986470009
Email ID crmahesh@titans.co.in